Improve your customer retention with real-time, valuable feedback
evalyou8 helps you gather customer and staff feedback instantly, highlighting areas of concern or those that require commending, ensuring you always have happy customers.
How do your customers feel about your service?
Customer feedback made simple…
evalyou8: Everything you need for exceptional service
evalyou8 gives users the ability to manage real-time customer feedback, assess employee performance and highlight areas for development within your organisation.
This helps give you a fresh insight into implementing positive workplace changes to allow for stronger customer relationships.
The importance of customer feedback…
89%
of consumers are more likely to make another purchase after a positive customer service experience.
93%
of customers are likely to make repeat purchases with companies who offer excellent customer service.
58%
of customers are willing to pay more if they knew they would receive great customer service.
(Forbes)
Just a quick scan is all it takes to collect customer reviews
Create a unique QR code that links to your personalised evalyou8 feedback form, prompting customers to rate your service whether at restaurants, shopping outlets or more.
Perfect to place on tables, receipts and windows!
Measure feedback
Monitor feedback and assess comments from your customers to deliver a superior customer experience and introduce better business decisions.
Engage with customers
Stay on top of customer feedback so you know what they are thinking, how they are responding to your service efforts and identify any issues they may be facing.
Retain customers
Show customers that you value their opinions, identify what is and is not working for your customers to help you increase repeat business and loyalty.
Reward employees
Employers can quickly get an understanding of how their staff are performing with easy reports, as well as a more comprehensive view of the service delivered to customers.