Technical Support Engineer (2nd Line)

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Job Requirements / Key Skills:

Additional Information:

Our company culture is to be open and friendly and there is a big element of teamwork. We are looking for a hands-on experienced engineer who has a 'can-do' attitude and wants to grow within the company and take on more responsibility. This person needs to be able to show initiative, they must be willing to take on any challenge and work hard to replicate and resolve customer issues.

About ITS:

We are an independently run company established in 1988 (over 29 years) and headquartered in Harrow, Middlesex in the United Kingdom. We have operations throughout Europe and North America and a global presence with customers across five continents. All ITS software solutions are developed in-house; we do not outsource development or use contractors. We employ a large team of experienced developers and QA personnel and offer access to a dedicated technical support team to ensure all our customers get the best service and response rates to any issues raised.

We are ISO 9001:2015 and Investor in People accredited in recognition of our high level of customer service.

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